This course covers fundamental banking operations, account handling, and financial services. Students learn customer service practices, banking documentation, and basics of financial products. Emphasis is placed on communication, compliance, and maintaining professionalism in client interactions. The program prepares graduates for entry-level positions in banks, financial institutions, and service organizations. Learners also gain exposure to digital banking and basic financial management. It equips them with essential knowledge and skills for career development in the BFSI sector.